Accessibility Policy

1. Our Commitment

Blue Volt Reliability & Compliance LLC ("Blue Volt") is committed to ensuring that our website (bluevoltllc.com) and the digital documents we provide to clients are accessible to people with disabilities. We believe that everyone deserves equal access to the information about our preventative electrical safety and compliance programs, regardless of ability.

2. Standards We Follow

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, published by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible to people with disabilities, including visual, auditory, motor, and cognitive disabilities.

We also follow the principles of the Americans with Disabilities Act (ADA) and applicable Washington state accessibility requirements as they relate to public-facing business communications.

3. What We've Done

We have taken the following steps to make bluevoltllc.com accessible:

• Designed the Site with sufficient color contrast between text and background.
• Used semantic HTML structure (headings, lists, landmarks) to support screen reader navigation.
• Provided text alternatives for non-decorative images.
• Ensured the Site is keyboard-navigable.
• Structured forms with appropriate labels and instructions.
• Used readable fonts and reasonable font sizes.

4. What We're Working On

Accessibility is an ongoing commitment, not a one-time project. We regularly review the Site for accessibility issues and prioritize improvements. Specific items currently under review or in progress include:

• Audit of all PDF deliverables (quotes, reports, agreements) for screen-reader compatibility.
• Caption review for any embedded video content.
• Periodic third-party accessibility audits.

5. Auxiliary Aids and Alternative Formats

We are happy to provide our written communications — including quotes, proposals, reports, and informational materials — in alternative accessible formats on request, at no additional cost. Available formats include:

• Large print
• Plain-text versions of PDF documents
• Screen-reader-optimized PDFs
• Audio summaries of key documents for clients who request them
• Phone or in-person walkthrough of any written material with a Blue Volt team member

To request an alternative format, contact us using the information in Section 7 below.

6. Third-Party Content

The Site may link to or embed content from third parties (for example, embedded maps, social media links, or external PDF previews). We do not control the accessibility of third-party content and cannot guarantee its conformance to WCAG 2.1 AA. Where third-party content is essential to our service offering, we will work with you to provide an accessible alternative on request.

7. Feedback and Requests for Assistance

We welcome feedback on the accessibility of our Site and services. If you encounter an accessibility barrier, need information in an alternative format, or simply want to share a suggestion, please contact:

When you contact us, please describe:

• The accessibility issue or request.
• The specific page, document, or service involved.
• The assistive technology or browser you were using (if relevant).
• How we can reach you with a response.

We will acknowledge your message within five (5) business days and aim to provide a substantive response or remediation plan within fifteen (15) business days.

8. Changes to This Policy

We may update this Accessibility Policy as our practices evolve. When we do, we will revise the "Last Updated" date at the top of this page.

9. Enforcement and Complaints

If you believe you have been denied access to our services or website because of a disability and you are not satisfied with our response, you may file a complaint with:

We hope you'll give us the opportunity to resolve concerns directly first — accessibility feedback genuinely makes our service better, and we want to hear from you.