Privacy Policy

1. Introduction

Blue Volt Reliability & Compliance LLC ("Blue Volt," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us through bluevoltllc.com (the "Site") and through our preventative electrical safety and compliance services. This Privacy Policy explains what information we collect, how we use it, with whom we share it, and what rights you have over your information.

By using the Site or contacting us, you agree to the practices described in this Policy. If you do not agree, please do not use the Site or provide us with personal information.

2. Information We Collect

We collect the following categories of information:

(a) Information you provide directly

• Contact details (name, email address, phone number, business name, facility address) submitted through contact forms, quote requests, walkthrough scheduling, email correspondence, or phone calls.
• Facility information you share during the scoping or quoting process (building square footage, equipment counts, occupancy type, industry, and similar non-sensitive facility data).
• Communications you send us (email content, voicemails, meeting notes you authorize us to retain).

(b) Information collected automatically

• Standard server log data (IP address, browser type, operating system, referring URL, pages visited, time and date of visit).
• Cookies and similar technologies used for site analytics and basic functionality (see Section 6 below).

(c) Information from third parties

• Information about your business available in public records (county assessor data, WA Department of Revenue business registrations, WA L&I electrical permit history) when we are preparing a quote at your request.
• Information from referral partners who introduce you to us, with your knowledge.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and requests for quotes.
• Provide, manage, and improve our services to you.
• Schedule and conduct facility walkthroughs and assessments.
• Send you proposals, contracts, reports, and project documentation.
• Send you operational communications (appointment confirmations, report deliveries, invoice notifications).
• Send you occasional marketing communications about Blue Volt services, ONLY if you have opted in. You may opt out at any time using the unsubscribe link in any marketing email or by emailing jen@bluevoltllc.com.
• Comply with our legal obligations, including tax, employment, and regulatory recordkeeping.
• Detect, prevent, and investigate fraud, security incidents, and abuse of the Site or our services.

We do NOT sell your personal information to third parties.

4. How We Share Your Information

We share your information only as follows:

• Service providers: With trusted vendors who help us operate the business (email hosting, customer relationship management software, document storage, accounting, and analytics). These vendors are bound by contract to use your information only for the services they provide to us.
• Professional advisors: With our attorneys, accountants, and insurance carriers when reasonably necessary to operate the business or to comply with legal obligations.
• Legal compliance: When required by law, subpoena, court order, or valid government request, or to protect our rights, property, or safety, or that of our clients or others.
• Business transfers: In the event of a merger, acquisition, asset sale, or similar transaction, your information may transfer to the successor entity, subject to the same protections described here.

We do NOT share your information with advertising networks or data brokers.

5. Your Rights

Depending on where you live, you may have the following rights regarding your personal information:

• The right to access the information we hold about you.
• The right to request correction of inaccurate information.
• The right to request deletion of your information (subject to our legal obligations to retain certain records).
• The right to opt out of marketing communications at any time.
• The right to opt out of any "sale" or "sharing" of personal information (we do not sell or share for advertising purposes).
• The right to non-discrimination for exercising these rights.

To exercise any of these rights, email us at jen@bluevoltllc.com or call (253) 906-9007. We will respond within 45 days. We may need to verify your identity before fulfilling certain requests.

Washington residents: This Policy is consistent with Washington state consumer privacy expectations. You may also have additional rights under the Washington My Health My Data Act (we do not collect health data) and other applicable state laws.

6. Cookies and Tracking Technologies

The Site uses cookies and similar technologies for two purposes:

• Essential cookies: Required for the Site to function correctly (e.g., remembering you between page loads).
• Analytics cookies: To understand how visitors use the Site and improve our content. We use standard web analytics tools that aggregate and anonymize the data.

You can control cookies through your browser settings. Disabling cookies may affect some functionality of the Site but will not prevent you from contacting us by email or phone.

We do not use cross-site tracking, advertising cookies, or behavioral profiling.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect the information we collect. These include secure email handling, password protection, limited access to client records, and encrypted storage for sensitive documents.

No method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

8. Data Retention

We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Client engagement records (quotes, contracts, reports, compliance documentation) are typically retained for at least seven years after the engagement ends to support audit and warranty needs.

9. Children's Privacy

The Site is not directed at children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us at jen@bluevoltllc.com and we will delete it promptly.

10. Changes to This Policy

We may update this Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page and, for material changes, post a notice on the Site or notify clients directly. Your continued use of the Site after a change indicates your acceptance of the updated Policy.

11. Contact Us

If you have questions about this Policy or your information, contact:

We respond to privacy inquiries within ten (10) business days.